If you’re looking to join a business that’s ambitious, inclusive and committed to doing things the right way, Brayleys is a place where you can build a meaningful career.
Job Title : Contact centre Agent
Job Type : Part-Time
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Location : London
Closing Date : 28/02/2026 6:00pm
Eligibility :
- Outstanding communication and customer service skills
- Excellent organisation and time management skills with the ability to work to deadlines
- Intermediate IT skills with the ability to learn new systems quickly
- A commitment to the Brayleys Guiding Principal of treating all visitors to our business, as they would a valued guest in our own homes.
Benefits :
- Discounts on new and used vehicles, parts and servicing
- £500 Employee Referral Bonus
Roles & Responsibilities
- Taking and making calls to customers whose vehicles are in need of service or repair and booking them into our service centres.
- Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with customers, confirming or clarifying information to make sure we have all that is needed to ensure that their visit to our service centre runs smoothly.
- Building lasting relationships with customers and other contact centre team members.
- Utilising dealer management system software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed contact centre key performance indicators while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit customer needs.
- Taking part in training and other learning opportunities to expand knowledge of company and its products.
- Adhering to all company policies and procedures.
Note:
- If you are Currently in the UK and you need help Applying for jobs like these, you can consider joining our Telegram Channel by CLICKING HERE and our Telegram group by CLICKING HERE
Application Process:
For more information and application, CLICK HERE
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