We are a 24/7 Northampton based breakdown insurance company seeking a part time telephone operator / controller / administrator working 10 hours per week exclusively at the weekend.
Job Title : Weekend Controller/Telephone operator/ Admin
Job Type : Part-Time
Salary : £12.75 an hour
Location : England
Eligibility :
- Telephone Operator: 1 year (preferred)
- Customer Service: 1 year (preferred)
- Administrative: 1 year (preferred)
Roles & Responsibilities
This job role requires, but is not limited to, the following essential criteria:
– Providing our members with the highest level of customer service and professionalism.
– Complete tasks set by supervisors and other levels of management.
– Good attendance and a caring attitude is essential.
– Work well under pressure and as part of a team.
– Will be confident and competent using IT systems and telephone systems.
– Maintaining high call quality that meets the required standard for this role. Calls are monitored and graded monthly and a call quality score will be generated each month.
Note:
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Application Process:
For more information and application, CLICK HERE
