Barnsley Healthcare Federation is looking for an enthusiastic, team oriented, flexible and reliable individuals to join our Reception team at BHF.
The hours available are 16 hours a week.
Wednesday 1.30pm -6.30pm
Thursday & Fridays 1.00pm – 6.30pm
However, you may be asked from time to time to work out of these hours to cover annual leave, any changes to your usual shift patterns will be communicated by management.
BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team at syicb-barnsley.bhf-hrteam@nhs.net and we will be happy to help/
Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.
Location: South Yorkshire, United Kingdom
Salary: £24,559.35 a year
Job type: Part-time
Deadline: 31 July 2025
Roles & Responsibilities
As a receptionist, you will act as a focal point for the practice, communicating effectively between clinicians, staff and patients.
Successful candidates will need to be able to demonstrate previous administrative and customer service experience and have the skills to adapt to and prioritise the duties of a busy reception desk, remaining calm and focused to ensure a high standard of care is delivered to patients. The ideal candidate will be a team player with excellent verbal and written communication skills. Computer skills are essential, and experience with a clinical system would be advantageous, but training will be given.
Eligibility Requirements
Qualifications
Essential
- Educated to GCSE level or equivalent.
Desirable
- GCSE Maths and English at 9-4 or A* – C.
- Customer Service Level 2 qualification or equivalent.
Experience
Essential
- Excellent written and spoken communication skills.
- Ability to liaise with all levels of staff and the public in a confident and effective manner.
- Understanding of the need for confidentiality.
- Ability to work under limited supervision.
Desirable
- Proven experience of working in an office environment in an administrative/secretarial role, including maintain databases.
- Experience of using Office packages including Excel, Word and Outlook.
- Knowledge of the NHS/Public Sector.
- SystemOne experience.
- Understanding of GDPR legislation.
Practical, Intellectual, Analytical and Organisational skills
Essential
- Ability to manage and prioritise own workload and work towards deadlines.
- Good organisational skills with the ability to multi-task.
- Ability to problem solve.
- Excellent attention to detail.
Desirable
- Experience in practice coding/summarising.
Deposition/Personal
Essential
- Approachable and friendly manner.
- Ability to diffuse conflict.
- Desire for CPD and willingness to complete training required.
- Ability to work effectively within a team.
- Flexible approach to work.
Desirable
- Full UK driving license.
Benefits
- 5 weeks annual leave plus bank holidays.
- NHS Pension Scheme.
- Monthly in-house training event.
- Retail discounts
About the Employer
Launched in 2015, we are an ambitious and inclusive organisation focused on enhancing the way in which primary care at scale is delivered within Barnsley. Our vision is to deliver a robust publicly-funded health and social care service which meets the needs of the local community. We believe that regardless of location or need, every patient should receive the same high standard of care, at times when they need it most. Receptionists are an integral part of our team and our ability to meet these aims.
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Application Process
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