We are seeking a friendly, professional, and highly organised Reception Administrator to join our busy and welcoming team.
You will be the first point of contact for patients, staff, and visitors, providing an efficient and compassionate reception service. As a key member of the administrative team, you will also support a range of clerical duties to ensure the smooth running of the department.
Location: Manchester, UK 🇬🇧
Salary: Depending on experience £12.21 per hour, rising based on experience.
Job type: Part-time
Contract: Permanent
Roles & Responsibilities
- Provide a courteous & efficient reception service, welcoming patients & visitors in person and over the telephone.
- Schedule appointments, manage patient records & update information on our systems accurately and confidentially.
- Liaise with other staff to support effective service delivery.
- Handle general enquiries, correspondence & administrative tasks such as filing, scanning and data entry.
- Maintain patient confidentiality & uphold NHS values at all times.
- We are looking for highly motivated people, who can work in a busy environment and who have excellent customer service skills. You must be capable of working as part of a team whilst using your own initiative. You are expected to provide a first class service to patients, projecting a positive and friendly image and act as a point of contact between patients and clinical staff.
- The Practice is open 7 days a week to offer patients increased access and improve our staff’s work:life balance. Successful applicants will work a fixed pattern over several days.
About us
Our clinical team comprising of 2 partners, 8 salaried GPs, Trainee GPs plus a highly experienced Healthcare Team, First Contact Physios, Clinical Pharmacists, Dieticians, Social Prescribers, Adult and Children Mental Health Practitioners, Practice Manager, Assistant Practice Manager, and experienced reception/administration staff make up a great team.
We are an innovative practice using Workflow Optimisation, Pathology Go, AskMyGP, Docman, Accurx and Care Navigation.
We aim to give our reception/administration team the opportunity to learn all aspects of the role, so improving knowledge and job satisfaction.
If you are enthusiastic, reliable, and passionate about delivering excellent patient care through administrative support, we would love to hear from you
Application Process
To Apply for this role, please CLICK HERE
