A unique opportunity has arisen within the Urology Department at Aneurin Bevan University Health Board for a Uro – Oncology Health Care Support Worker band 4. The successful post holder will help co-ordinate and fully support the smooth running of the Uro – oncology Services. This post will be extremely busy, quite diverse and will be very demanding but satisfying. The post holder will be expected to work alongside and in partnership with a multi disciplinary team and will be central to the smooth running of the Service.
Job Title: Oncology Health Care Support Worker.
Job type: Full-time
Salary: £27,898 to £30,615 a year per annum.
Location: Wales, United Kingdom
Deadline: The closing date is 25 August 2025
Roles & Responsibilities
The post-holder will be responsible for supporting the work of the Uro-Oncology Clinical Nurse Specialists and providing a point of contact for patients and professionals. Triage incoming calls, provide basic telephone advice and refer on or sign-post to other sources of support.
Coordinate the necessary assessments, appointments or investigations.
The post holder will act as a point of contact for the service and will liaise with all members of the multi-disciplinary team on various organisational aspect of patients care.
The post-holder will provide practical support to the smooth running of the Clinics as appropriate.
The post- holder will be responsible for providing the communication, co-ordination and administrative support necessary in the setting up of a Urology cancer patients support group.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Eligibility Requirements
Skills and Ability
Essential
- Clinical assessment and catheter care
- Venepuncture skills
- IT skills
- Able to use own initiative
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
- Practical problem solving skills
- Ability to work within a team
- Accurate written communication of information
- Ability to prioritise own workload
Knowledge and Experience
Essential
- Relevant health or social care experience at AFC Band 3 or equivalent
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of multi-professional working
- Experience in the use of data management
- Evidence of good communications skills
- Understanding of person-centred care
- Understanding of the health and social care environment
- Experience of coach/teaching patients and carers
Desirable
- Understanding of Macmillan Cancer Support and its role across the UK.
- Experience in coordinating a patient workload
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
Qualifications and Education
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Desirable
- Evidence of continued role development
- Willingness to undertake Macmillan learning and development courses
- Coaching or teaching qualification.
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Application Process
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