We are seeking a compassionate and motivated Health Care Support Worker to join our Learning Disability Acute Liaison Team. This is an exciting opportunity to support people with learning disabilities across acute hospital settings in Aneurin Bevan University Health Board.
You will play a vital role in reducing health inequalities and improving access to equitable, person-centred healthcare for patients with learning disabilities during their hospital journey.
This is a fixed term post until 13th June 2026 to cover the needs of the service.
Location: Wales, United Kingdom
Salary: £24,433 to £26,060 a year per annum pro rata
Job type: Part-time
Deadline: 13 July 2025
Roles & Responsibilities
- Provide face-to-face support to people with learning disabilities in inpatient and outpatient settings.
- Help ensure patients’ needs are communicated clearly to clinical staff.
- Promote safe, equitable care by supporting behavioural strategies and health improvement plans.
- Act as an advocate for individuals with learning disabilities and their families/carers.
- Assist in preparation and delivery of training sessions to raise awareness of learning disability needs.
- Engage in data collection and reporting as required to support service improvement and patient care planning.
- Maintain a flexible, patient-centred approach, respecting individual needs, dignity, and preferences.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Eligibility Requirements
- NVQ Level 3 in Health and Social Care or equivalent demonstrable knowledge and experience Good standard of general education including GCSEs (or equivalent) in English and Maths Understanding of learning disabilities and the health inequalities experienced by this population Knowledge of person-centred care and the importance of reasonable adjustments safeguarding, and professional boundaries
Desirable
- Additional qualifications related to learning disability, healthcare, or communication (e.g., Makaton, Easy Read, LD awareness). Awareness of the Mental Capacity Act and its application Familiarity with accessible communication methods and tools Understanding of primary and secondary healthcare pathways and the role of liaison services Positive Behaviour Management (PBM) technique
english
Essential
- Experience of working with individuals with a learning disability or other vulnerable groups Experience providing care or support in a healthcare, social care, or community setting Experience working as part of a team
Desirable
- Experience supporting individuals in acute or hospital environments Experience delivering or supporting training or health education sessions Experience collecting and inputting data for reports or audits
english
Essential
- Excellent communication and interpersonal skills, including the ability to adapt communication to individual needs Ability to work independently within defined boundaries Good organisational and time management skills Competent in using basic IT systems (e.g., email, data entry, Microsoft Excel/Word) Compassionate, empathetic, and non-judgemental Committed to promoting inclusion, equality, and the rights of people with a learning disability Flexible and adaptable approach to changing demands Willingness to learn and participate in further training and development
Desirable
- Skills in preparing accessible resources (e.g., Easy Read materials) Ability to produce basic graphs or summaries from data Enthusiastic about service improvement and innovation Ability to advocate for service users within a multi-disciplinary setting Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
About the Employer
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
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Application Process
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