An exciting opportunity to work as an Emergency Care Assistant in our Non Emergency Patient Transport Service (NEPTS). Providing care to our patients and responding to urgent, special and planned patient transport requests using advanced driving skills under blue light and normal traffic conditions as required.
We are looking for enthusiastic and dedicated people who are preferably FREC 4 (First Response Emergency Care Level 4) and CERAD (Level 3 Certificate in Emergency Response Ambulance Driving) trained who want to join our friendly and supportive team.
Job Title: Emergency Care Assistant
Job Type: Full-time
Salary: 33,094 – 36,195 £ / Year
Location: London, United Kingdom
Deadline: 02 April 2026
Main duties of the job
- Respond/attend to urgent, special and planned patient transfer requests
- To ensure a continuous duty of care to patients, within the level of training and competency of this role, ensuring an appropriate level of monitoring and treatment is maintained and continued until the patient is either discharged or transferred to the care of another healthcare professional
- To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required
- To operate High Dependency vehicles and deliver a low acuity service to patients requiring urgent admission to acute care, or transfer to a higher level of care
- Communicate with and manage patients, relatives, carers and the public in a calm, sensitive and professional manner ensuring patient dignity and informed consent for all patient assessment and movement
- Use patient lifting equipment such as stretchers, wheelchairs, carry chairs and stair climbers for the safe and efficient movement of patients in both domestic and hospital environments
Person Specification
Qualifications
Essential
- Full UK driving licence held for at least one year
- Driving licence must contain B1 category (driving vehicle upto 3500kg)
- A minimum of two GCSE’s (or equivalent) at grades A-C including English Language or Literature, and Maths, or a Level 2 Functional Skills certificate or a Level 3 qualification in a health care related subject.
Desirable
- Emergency Care Assistant – FREC Level 4
- CERAD Level 3 Emergency Response driving
Experience
Essential
- On the road Ambulance Experience.
- Experience of working with the general public.
Desirable
- Working in a health and/or social care environment in a voluntary or paid capacity.
- Experience in a driving role for a care organisation.
Skills
Essential
- Effective verbal, listening and written communication skills.
- Able to handle sensitive situations assertively and tactfully.
- Demonstrate the ability and commitment to providing high quality patient care, appropriate to patient needs.
- Good interpersonal skills and ability to interact in a calm and professional manner.
- Understanding of vehicle and road safety issues.
- Respects and applies patient dignity and confidentiality at all times.
Physical Requirements
Essential
- Fitness to carry out moving and handling of patients and equipment. Be able to lift a manikin weighing 75kgs up and down a flight of stairs safety.
Note:
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Application Process:
For more information and application, CLICK HERE
