We are seeking a friendly and professional Customer Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting shoppers, and ensuring a positive shopping experience. Fluency in multiple languages such as English and Spanish is highly desirable to cater to our diverse customer base. This role offers an engaging environment where organisational skills, effective communication, and a proactive attitude are essential to succeed.
Job Title : Customer Assistant
Job Type : Part-Time
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Salary : £24,420.00 – £40,143.32 a year
Location : Remote
Eligibility :
- Previous experience in retail or customer service is advantageous but not essential; full training will be provided
- Strong communication skills in English; proficiency in Spanish or other languages is a plus
- Basic maths skills for handling transactions accurately
- Good organisational skills with the ability to manage time effectively during busy periods
- Demonstrated ability to work well within a team and independently when required
- Familiarity with merchandising principles and upselling techniques is beneficial
- Excellent phone etiquette and interpersonal skills to engage with diverse customers effectively
Roles & Responsibilities
- Greet customers warmly and offer assistance throughout their shopping journey
- Provide product information and answer customer queries accurately
- Upsell products and promote ongoing promotions to maximise sales opportunities
- Maintain visual merchandising standards to ensure attractive product displays
- Operate the cash register efficiently, handling transactions with professionalism and courtesy
- Manage stock levels, restock shelves, and organise products for easy access
- Utilise phone etiquette skills when communicating with customers over the phone or via email
- Assist in organising store layouts and promotional events to enhance the shopping environment
- Ensure the cleanliness and organisation of the sales floor at all times
- Support team members during busy periods to maintain high levels of customer satisfaction
Note:
- If you are Currently in the UK and you need help Applying for jobs like these, you can consider joining our Telegram Channel by CLICKING HERE and our Telegram group by CLICKING HERE
Application Process:
For more information and application, CLICK HERE
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