The post holder will work as a part of the CRHTT across Bedfordshire, supporting the provision of crisis interventions that will be offered as an alternative to hospital admission. The post holder is primarily required to provide support and time to service users experiencing mental health crisis to help their recovery. This will include working with services users and carers in their own homes, in various community settings (including in-reach to the Crisis Caf) and supporting senior colleagues with crisis assessments in settings as detailed above or in in-patient wards.
Job Title: Clinical Support Worker
Job Type: Full-time
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Salary: 27,485 – 30,162 £ / Year
Location: London, United Kingdom
Deadline: 15 December 2025
Main duties of the job
Promote Independent Living
Form positive therapeutic relationships that support service users’ own decision- making and build on their own strengths
Provide practical support
Provide support with daily living activities
Facilitate service users to live ‘ordinary lives’
Help service user’s to gain access to resources
Provide information on Health Promotion
Support service users with involvement/participation in their treatment (including medication support and appropriate attendance to appointments)
Physical health monitoring
Promote social inclusion by; supporting service user’s to engage in activities to support employment/vocation, education, leisure, social networks and community connections.
Person Specification
EDUCATION / QUALIFICATIONS:
Essential
- NVQ Level 3, assistant practitioner qualification, nursing associate qualification, additional training to diploma level or equivalent short courses/ training/ experience
KNOWLEDGE
Essential
- Knowledge of mental health, learning disability and autism
- Understanding of safeguarding procedures.
Desirable
- Understanding of the role of CRHTT and HTAS Standards (2017).
- Understanding of relevant legislation and guidance including the Mental Health Act 1983, Mental Capacity Act (2005), HTAS Standards (2017) & NHS Long Term Plan (2019).
SKILLS / EXPERIENCE
Essential
- Previous experience working with adults with mental health needs
- Receptive to and able to use supervision appropriately.
- Data collection, computer literacy, ability to record notes accurately and in a timely manner.
- Ability to identify appropriate resources with the service user, using a collaborative style of working.
- Experience of the principles of recovery, person-centred planning, and safeguarding.
- Excellent verbal communication skills to liaise with service users and their family members/carers and allied professionals, and to support the delivery of training to allied professionals.
- Car driver/ ability to get around the locality and Trust to meet service needs and deadlines.
Desirable
- Previous experience of working in CRHTT
- Previous experience working with service users who have learning disabilities, learning difficulties, autism.
PLANNING & WORKLOAD MANAGEMENT
Essential
- Ability to plan resource requirement to meet changing care needs.
- Able to contribute to improving efficiency and cost effectiveness of the service.
- Ability to co-ordinate work to meet agreed targets and deadlines.
- Evidence of ability to prioritise workload and competing demands.
PERSONAL QUALITIES
Essential
- Ability to work on own initiative, adaptable whilst recognising own limits.
- Ability to contain and work with organisational stress and ability to contain and hold the stress of others.
- Ability to balance competing priorities and multi-task.
- Ability to manage unpredictable work patterns.
- Ability to deal with frequent exposure to highly distressing situations.
- Ability to use own judgement confidently and decisively.
- Ability to deal sensitively and decisively with conflict management.
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Application Process:
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