Business Analyst – Appello (Full-time)

We’re searching for a detail-driven Business Analyst with a passion for turning complexity into clarity. 

Job Title: Business Analyst

Job Type: Full-time

Salary: up to £50,000 per annum dependant on experience

Location: Remote but with occasional travel to our offices in New Milton and Norwich

This role is a UK based role and any hybrid/remote work must also be within the UK.

Start Date : April/May 2026

WHAT WE ARE LOOKING FOR 

We’re searching for a detail-driven Business Analyst with a passion for turning complexity into clarity. Here’s what will make you successful in this role:

Essential Experience

• 3+ years as a Business Analyst within data, analytics, digital, or technical teams.
• Proven ability to capture requirements and translate them into clear, structured documentation.
• Skilled in mapping business processes and documenting data flows or source system logic.
• Exposure to reporting, KPIs, and operational metrics.
• Experience working across multiple business functions and managing diverse stakeholder needs.

Desirable Experience

• Familiarity with BI tools (Tableau, Power BI) for validation and basic data exploration.
• Knowledge of CMDBs, asset inventories, or operational data structures.
• Experience in data governance, glossary management, or data-quality frameworks.

Qualifications

• Bachelor’s degree in Business Analysis, Information Systems, Data/Computer Science, or related field.
• Training or experience in Agile methodologies.
• Bonus: BCS BA Diploma, IIBA CCBA/CBAP, Microsoft DP-900 or PL-300 certifications.

Skills & Knowledge

• Strong in requirements gathering, user stories, acceptance criteria, and documentation.
• Ability to connect end-to-end business processes with data flows.
• Analytical mindset with conceptual understanding of data.
• Comfortable working with structured data, definitions, and KPI logic.
• Excellent communication and facilitation skills.
• Bonus: Basic SQL, understanding of modern data platforms (Data Lake, Synapse, ETL), and experience with Azure DevOps or Jira.

Personal Attributes

• Highly organised, detail-oriented, and proactive.
• Confident engaging with both technical and operational stakeholders.
• Independent, curious, and eager to understand how processes and data interact.
• Comfortable in fast-paced environments and open to challenging the status quo constructively.

📈THE ROLE

In this role, you’ll work across all areas of the business to uncover processes, map data flows, and define reporting needs. Your mission? Turn complex operations into clear, actionable requirements that power high-quality data products from CMDB structures and curated datasets to business-ready KPIs and operational reports.

You’ll play a key role in standardising terminology, improving data quality, and shaping metrics that matter. Collaborating with stakeholders, facilitating workshops, and supporting adoption, you’ll ensure every data product delivers real value and insight. If you love connecting the dots and making data work smarter, this is the role for you!

What You’ll Be Doing:

Requirements Gathering & Documentation

• Work with stakeholders across all departments to understand data, processes, and reporting needs.
• Capture requirements for new data products, CMDB structures, KPIs, and reporting logic.
• Produce clear and structured documentation, user stories, acceptance criteria, process maps, and data definitions.
• Document data flows, source systems, and operational processes to support accurate modelling and reporting.
• Maintain organised documentation that is accessible and reusable for the wider Data & Analytics team.

Data Quality, Definitions & Metric Support

• Collaborate with SMEs to define and validate KPIs, business terms, and calculation logic.
• Assist in maintaining a consistent business glossary and data dictionary.
• Support source-to-target mapping and identification of inconsistencies or data-quality issues.
• Investigate data anomalies with analysts/engineers to understand root causes.
• Contribute to process improvements that enhance accuracy and consistency.

Process Improvement & Delivery Enablement

• Analyse and document existing workflows to identify inefficiencies or gaps.
• Work with analysts and engineers to ensure requirements are understood and feasible.
• Support testing of new dashboards, APIs, datasets, or CMDB enhancements by validating outputs against requirements.
• Facilitate workshops, review sessions, and walkthroughs to align understanding across teams.
• Help manage small change requests and ensure smooth adoption of new data products.

Stakeholder Engagement & Communication

• Build strong relationships across operational, commercial, and support teams.
• Communicate requirements, issues, and findings clearly to both technical and non-technical audiences.
• Assist stakeholders in understanding new reports, KPIs, and data structures.
• Gather feedback from users and channel it into actionable improvements for the Data & Analytics team.

Note:

1. If you are Currently in the UK and you need help Applying for jobs like these, you can consider joining our Telegram Channel by CLICKING HERE and our Telegram group by CLICKING HERE

Application Process:

For more information and application, CLICK HERE