East London NHS Foundation Trust are currently hiring a Support Worker to join their team.
Job Title: Support Worker
Job Type: Full-time
Salary: 32,199 – 34,876 £ / Year
Location: London, United Kingdom
Deadline: 05 April 2026
Main duties of the job
The post holder needs to work effectively as a member of the team; to assist in planning and implementing the care plans and treatment programmes as agreed with the service user and carers, under the guidance of the Clinical Lead/Health care professionals and stakeholders. This includes remote monitoring of vital signs for patients on TeleHealth and escalating to clinicians, people involved in the care and stakeholders as appropriate in a timely fashion.
Person Specification
Education, Training and Qualifications
Essential
- NVQ level 3 or equivalent qualification
- Experience of working within a team environment and providing administrative support to the team
- Knowledge and understanding of Long term conditions
- Experience of providing advice/signposting patients/relatives/ Carers
- Understanding of social care processes
Desirable
- Good general education background
- Experience of working in a care environment
Previous Experience
Essential
- Experience of working in a care environment
- Ability to work autonomously
- Working in a patient/customer facing role
- Dealing with challenging situations
Skills and Abilities
Essential
- Ability to form effective working relationships with patients and colleagues
- Ability to demonstrate good literacy and numeracy skills
- Good verbal communication skills (telephone and face to face)
- Basic computer and IT skills
- Ability to work on own intiative
Knowledge
Essential
- Demonstrate an understanding of the TeleHealth specialty
- Demonstrate an understanding of caring for people with enduring mental and physical health needs.
- Awareness of health & safety issues within the work environment
- Understanding of the need to keep and maintain accurate records
- Understanding of equal opportunities
- Understanding of the importance of patient confidentiality and the consequences of breaking this
Communication Skills
Essential
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to communicate with patients and carers in a sensitive manner
Analytical and planning skills
Essential
- Ability to analyse and interpret information and present in a clear and concise manner
- Self-motivated and ability to prioritise and manage own work load
Physical Skills
Essential
- Computer skills with experience in Microsoft tools/apps (email/word/teams etc.)
- Experience of working as part of a team
Other requirements relevant to the role
Essential
- Possess a positive attitude toward people
- Enthusiastic for continuous learning
- Commitment to working flexibly and as part of the multi-disciplinary team and be able to work under stressful circumstances
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Application Process:
For more information and application, CLICK HERE
