At Host, we don’t just provide student accommodation – we create thriving communities where students can feel happy, safe and supported throughout their university journey. Our mission? To be the best – and that starts with hiring brilliant people like you!.
Job Title : Customer service Advisor
Job Type : Part-Time
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Salary : Unspecified
Location : England
Eligibility :
- Experience in a customer-facing role, ideally in property or hospitality.
- Excellent communication skills and a warm, welcoming approach.
- A strong problem-solving mindset and the ability to handle student concerns.
- An interest in events and community engagement.
- A keen eye for detail and a hands-on approach to daily operations.
Benefits:
Benefits include:
- 25 days holiday plus bank holidays (pro-rata for part time staff)
- Extra day off on your Birthday
- Extra day off annually for volunteering
- Life insurance
- Access to our Employee Assistance Programme
- Plus, all the standard stuff like a pension & cycle to work scheme
Roles & Responsibilities
As a Customer Service Advisor, you’ll be the friendly face of the site – the first point of contact for students, visitors and potential residents. You’ll play a key role in creating an amazing living experience. Your role will include:
- Delivering an exceptional student experience – being the first friendly face students see, handling enquiries with empathy, solving problems quickly, conducting engaging viewings, helping prospective residents find their perfect home and supporting them through the booking process.
- Building a thriving student community – organising exciting events, fostering friendships and creating a vibrant, inclusive atmosphere.
- Supporting site operations – assisting with key admin tasks, rent collection and compliance checks while always keeping the student experience at the heart of what we do.
- Managing front-of-house operations – keeping reception running smoothly, greeting students and visitors warmly, and providing a helpful, professional service.
Note:
- If you are Currently in the UK and you need help Applying for jobs like these, you can consider joining our Telegram Channel by CLICKING HERE and our Telegram group by CLICKING HERE
Application Process:
For more information and application, CLICK HERE
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