Patient Safety Partner Volunteer- NHS Lancashire and South Cumbria Integrated Care Board (Part-Time)

We are actively recruiting a Patient Safety Partner (PSP) to attend some of our patient safety meetings to represent the patients/families voice and to provide a questioning approach to develop a safer organisation.

Job Title : Patient Safety Partner Volunteer

Job Type : Part-Time

Salary : Unspecified

Location : England

Eligibility : 

You will need to have the time to read through meeting papers in advance of the meetings and come ready with comments or questions that will aid the group to think through the patient perspective.

You will need to have an awareness of the range of experiences and perspectives that different people within our communities might have.

You will also have the confidence to sit alongside senior officers/Executives from across the ICB doctors and support staff and treat everyone as an equal partner in the decision-making of the group. We would also expect that the person appointed would be confident to appropriately challenge and question the group members around patient safety.

• Understanding of and a broad interest in patient safety
• Able to communicate well in writing and comprehend complex reports.
• Able to understand and evaluate a range of information and evidence.
• Confidence to communicate well verbally with people at all levels of the organisation about strategic issues, as an advocate for patient safety.
• Empathy skills – the ability to see things from both organisational and patient perspectives.
• An ability to remain objective where necessary.
• Ability to plan time to prepare for meetings and attend them.

Roles & Responsibilities 

• Join safety boards and team meetings.
• Talking with patients and staff about safety and what matters to them.
• Support the patient safety training of staff.
• Be part of project teams working to improve safe care and our systems.
• Help develop patient safety information resources.
• Support the safety team when reviewing patient safety events.
• Help us understand what we do well and how we can do this more of the time.

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