The role of Support Worker plays a vital role in ensuring the well-being and safety of our residents. You will be there to provide guidance and help create a supportive environment for our service users. You will actively encourage our Service Users to contribute to the running of their own home and will support individuals in their personal skills development. This position involves direct interaction with residents and teamwork within the service.
Job Title: Support Worker
Job Type: Part time
Salary: £12.40 an hour
Location: Lincoln, UK
Roles & Responsibilities:
- Provide support, informal advocacy and information to the individuals we support.
- Provide emotional and practical support to service users.
- Help service users meet their personal care needs sensitively and appropriately to a high standard, including personal hygiene, assisting and enabling with daily living that will include tasks laundry, and preparing meals, drinks, shopping and managing their own finances.
- Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping.
- Enable service users to achieve independence as far as possible in all areas of their life by providing appropriate information, opportunity, training, and support.
- Help service users to identify and choose their support needs.
- Assist in devising, implementing, and reviewing care plans and risk assessments, as well as contributing to service reviews.
- Positive engagement with behaviours that may challenge and being able to see the person not the behaviour – we offer NAPPI (non-abusive psychological & physical intervention) training.
Provide a safe, comfortable and supportive home for the individuals we support.
- Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits.
- Report any maintenance and repair tasks, to the senior person on duty.
- Provide First Aid services in the service when necessary and if trained to do so.
Assist the individuals we support to present themselves as valued members of the local community.
- Create opportunities for social, leisure activities and lifelong learning with service users.
- Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.
Ensure that the rights of the people we support are always protected and respected.
- Ensure that each individual is supported as far as possible to exercise their rights in the following areas: Privacy, choice, participation in decision making affecting their lives, expression of their own cultural identity, entitlement to service, feedback on the service they receive and the right to complain, protection of their property, maintaining links with family and friends.
Liaise with other professionals on behalf of the individuals we support.
- Maintain contact with a wide range of outside professionals, eg. general practitioners, dentists, and therapists etc.
- Liaise with family members and be part of a key worker system.
Participate in the opportunities provided for training and development.
- Participate in regular supervision to receive support, increase knowledge, identify training needs, evaluate work performance, aid and assess professional development.
- Participate in an annual appraisal coordinated by your line manager.
- Attend staff development programmes, training courses, seminars and workshops as required.
*Work within, and promote, the policies and procedures of People in Action. *
- Follow the policies and procedures outlined in the Manual of Procedures
- Maintain confidentiality about service users, staff and the Company as a whole.
- Promote equality of opportunity and a respect for diversity.
Be an active member of the Service team.
- Help cover the work of the team, during absence, vacancies, of when a colleague is under pressure.
- Liaise and coordinate with other team members to provide a cohesive, high-quality service and ensure that CQC legislation and guidelines are followed.
- Participate in and contribute to team meetings.
Eligibility Requirements:
- Level 3 diploma or the desire and commitment to work towards.
- High school diploma or equivalent.
- Previous experience in a similar support role.
- Significant experience working with adults and/or children with learning disabilities, autism, mental health and/or complex needs.
- Empathy, patience, and the ability to build rapport with our residents.
- Crisis intervention skills and the ability to remain calm under pressure.
- Strong interpersonal, communication, and conflict resolution skills.
- Knowledge of local resources and support services for our service Users.
- Familiarity with Positive Behaviour Support.
- Ability to work independently and collaboratively.
- Empathy, patience, and a non-judgmental attitude.
- Ability to follow policies, procedures, and guidelines.
- Strong communication skills, both verbal and written.
Note:
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Application Process:
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