We have an exciting opportunity that has arisen in our Community Referral Hub (CRH), we are looking for an enthusiastic team player to become a call handler in our hub. The hub supports the delivery of care to people in their own homes who need urgent community services. The successful candidate will take calls from members of the public and healthcare professionals and will be instrumental in capturing the required information to inform our clinical teams.
Job Title Call Handler
Job Type Part-time
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Salary £24,465 a year
Location Hereford, UK
Roles & Responsibilities
- The post holder will receive and process referrals for the Community Referral Hub (CRH) via a call handling system, effectively communications with a wide range of healthcare professionals and outside callers including members of the public.
- The post holder will support the admin team in additional administrative duties to assist in the routine functioning of the service.
Eligibility Requirements
- You will need a friendly manner, have excellent IT skills and a positive can-do attitude.
- Successful candidate will need to be able to work within these times covering a mix of early, middle and late shifts on a roster basis, working a 1 in 4 weekend (weekend enhancement are paid)
Note
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Application Process
For more information and application, CLICK HERE
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