GinSen, a well-established Traditional Chinese Medicine clinic in West London, is expanding and seeking a Sales Coordinator to join our warm and professional team. This is a key frontline role combining customer care, product knowledge, and holistic wellness support.
Job Title: Sales Coordinator
Job Type: Full-time, Permanent
Location: London, United Kingdom
Pay: From £32,500.00 per year
Your Role Includes:
- · Greeting patients and handling enquiries, bookings, and reception duties (in person, by phone, email, or WeChat).
- · Introducing and explaining the benefits of our herbal teas, supplements, and wellness products — based on Traditional Chinese Medicine principles.
- · Helping clients choose products suited to their body constitution and health needs.
- · Offering basic diet and lifestyle suggestions rooted in TCM knowledge.
- · Supporting doctors in managing patient flow and follow-up.
- · Conducting in-clinic sales and ensuring smooth daily operations.
- · Engaging in livestream sessions to share knowledge of Chinese Medicine, educate a global audience on health and wellbeing, and help drive international sales of supplements and herbal teas.
Qualifications:
Bachelor’s or Master’s degree in one of the following areas:
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– Business Management
– Traditional Chinese Medicine
– Nutrition or Alternative Medicine
– Or an equivalent qualification in health, wellness, or clinic operations
Requirements:
- English proficiency with IELTS 6.0 or above (or equivalent) if English is not your first language.
- Mandarin or Cantonese speaking preferred.
- Previous experience in customer service, reception, or sales is an advantage — but enthusiastic fresh graduates are welcome.
- Strong interest in natural health, Traditional Chinese Medicine, and patient wellbeing.
Personal Qualities:
- At least 1 year of experience in health & wellness, retail, or wholesale preferred.
- Quick to learn, dependable, and able to take initiative.
- Friendly, confident, and professional in communication.
- Detail-oriented with a strong sense of responsibility.
- Positive, team-minded, and eager to grow in a supportive environment.
What We Offer:
- Salary: £30,000–£32,500 per year, depending on experience.
- Full-time position: 39 hours per week.
- Performance-based bonus scheme.
- UK Work Visa sponsorship (limited availability – early application encouraged).
- Paid training and professional development.
- Staff discount on clinic products and treatments.
- Generous holiday package.
Note
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Application Process
For more information and Application, CLICK HERE
