Woodfield Trauma Service is seeking to recruit a committed and highly motivated support worker to join our dynamic, multi-disciplinary team. WTS offers practical support and psychological therapy for adult refugees and asylum seekers with Post-traumatic Stress Disorder (PTSD). We are looking for someone with both the skill set and the passion to serve our patient population, many of whom have unique and complex practical support needs. The purpose of the support worker is to assist patients to stabilize their practical needs, and so enable them to engage more fully with the psychological work on offer.
Job Title: Specialist Support Worker
Job type: Part-time
Salary: £33,094 to £36,195 a year pro rata inc HCAS
Deadline: The closing date is 22 August 2025
Roles & Responsibilities
We are looking for a candidate with Level 3 Health and Social Care training and equivalent previous working experience working in a community mental health setting in a support work role.
Your role will be to support the practical needs of our patients – this will involve helping them navigate the housing, benefits and immigration systems as well as signposting and connecting them to local services such as ESOL, community groups, etc. You will also be tasked with building new links between our service and community services and stay abreast of new developments or changes in statutory provision that impacts our patients. The successful candidate will be committed to working creatively and compassionately to provide a responsive service that is integrated with the rest of the team.
Eligibility Requirements
EDUCATION AND QUALIFICATIONS
Essential
- NVQ Level 3 in Health & Social Care or equivalent experience
Desirable
- Any training & courses relating to the patient population and their needs.
PREVIOUS EXPERIENCE
Essential
- Significant experience of working with service users suffering form mental health problems
- Substantial experience providing practical support and advice to service users
- Experience working in a multidisciplinary team
- Good working knowledge of UK benefits and social housing systems
- Experience of working with forced migrants
Desirable
- Experience liaising with a variety of relevant organisations on behalf of service users.
- Experience of working with refugees and asylum seekers or agencies working with refugees and asylum seekers.
- Working knowledge of the UK asylum process
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Knowledge of services in the community for refugees and asylum seekers.
- Ability to communicate clearly both orally and in writing
- Able to prioritise workload, uses of own initiative, and work to deadline.
- Demonstrate effective organisational ability over a wide range of tasks.
- Ability to make use of supervision
- Awareness of the difficulties facing refugees and asylum seekers.
- Awareness of the possible after effects of torture, persecution and exile.
Note
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Application Process
For more information and Application, CLICK HERE
